Terms & Clarifications

Definitions and conditions that govern the use of LinguaFlow’s communication platform.

What constitutes a “secure collaboration” session?

A secure collaboration session is any real-time or asynchronous workspace where all transmitted data is encrypted in transit and at rest using AES-256. Sessions are isolated per organization and require authenticated user access with role-based permissions. No third-party analytics or tracking scripts are injected into these sessions.

How are multilingual workflows defined?

Multilingual workflows refer to automated sequences that detect source language, route content to the appropriate translation engine or human reviewer, and apply language-specific formatting rules. Each workflow is configurable per team and supports fallback language pairs when a direct match is unavailable.

What does “digital document exchange” include?

Digital document exchange covers the upload, versioning, annotation, and controlled distribution of files within the platform. Supported formats include PDF, DOCX, XLSX, and plain text. Exchange logs are retained for audit purposes per the organization’s retention policy, and files are automatically scanned for malware before delivery.

Are there any limitations on the number of supported languages?

The platform supports over 60 languages for text-based communication and document translation. Real-time voice interpretation is available for 12 major languages. Language coverage is reviewed quarterly and expanded based on customer demand and regional regulatory requirements.

How is data sovereignty handled across regions?

Organizations can choose primary data residency from data centers in North America, Europe, or Asia-Pacific. All metadata and content remain within the selected region unless explicitly configured for cross-region collaboration. Customers in regulated industries may request dedicated infrastructure with additional compliance certifications.

What happens to data after an account is closed?

Upon account closure, all customer data is permanently deleted within 30 days. A final export of documents and communication logs is available during the notice period. Backup copies are purged within 90 days. No residual data is retained for any purpose beyond legal holds required by applicable law.

Core capabilities for global teams

Every feature is built to reduce friction in multilingual collaboration, from document exchange to live interpretation.

Explore all features →

Choose your workspace tier

Each plan includes core collaboration tools, document exchange, and language workflow automation. Pick the level that matches your team size and compliance needs.

Not sure which tier fits your organization? Compare features or talk to our team.

Compare plans
Team

Starter

Up to 15 users, shared workspaces, real-time translation for meetings, and basic document exchange with encryption. Ideal for small departments exploring multilingual collaboration.

Business

Professional

Unlimited users, advanced workflow automation, AI-driven language detection, priority support, and compliance-ready audit trails. Designed for growing international teams.

Enterprise

Custom

Dedicated instance, custom integrations with ERP/CMS, SLA guarantees, on-premise option, and dedicated account management. For regulated industries with strict data sovereignty requirements.

Frequently Asked Questions

Clear answers about how LinguaFlow handles multilingual collaboration, document security, and workflow automation for international teams.

Which languages does the platform support?

LinguaFlow supports over 60 languages for real-time translation and document processing. The system automatically detects the source language and routes content to the appropriate translation engine or human reviewer. New language pairs are added quarterly based on customer demand.

How is data protected during cross-border document exchange?

All documents are encrypted end-to-end using AES-256. Access controls let you set granular permissions per document or folder, and every action is logged in an immutable audit trail. The platform is compliant with GDPR, HIPAA, and SOC 2 Type II standards.

Can LinguaFlow integrate with our existing tools?

Yes. The platform offers native connectors for Microsoft Teams, Slack, Zoom, SharePoint, and major ERP systems. For custom integrations, we provide a REST API with comprehensive documentation and dedicated support during onboarding.

What does the workflow automation cover?

Automation handles language detection, content routing to translators or machine translation models, approval workflows, and version control. You can set rules based on document type, language pair, urgency, and reviewer availability. Typical setup takes two to four weeks.

Is there a free trial or pilot program?

We offer a 30-day pilot for organizations with at least 20 users. The pilot includes full platform access, onboarding assistance, and a dedicated success manager. After the trial, you can choose a plan based on user count and feature requirements.

Contact our team for a demo →
Cookie settings

We use cookies to keep the site reliable, remember basic choices, and understand which pages are useful. You can accept, reject, or review the settings before continuing.