How LinguaFlow handles your data, your rights, and how to contact us about privacy matters.
When you use LinguaFlow, we collect information you provide directly: your name, email address, phone number, and any messages or files you upload through the platform. We also automatically collect technical data such as your IP address, browser type, device identifiers, and usage analytics (pages visited, features used, session duration). This helps us improve the service and ensure security.
Your data is used to operate, maintain, and improve LinguaFlow. This includes processing your communications, enabling multilingual translation and document exchange, managing user accounts, and providing customer support. We may also use aggregated, anonymized data for analytics and product development. We do not sell your personal information to third parties.
LinguaFlow uses cookies and similar tracking technologies to remember your preferences, authenticate your session, and analyze platform usage. You can control cookie settings through your browser. Disabling certain cookies may affect functionality. We also use analytics services (e.g., Google Analytics) that may set their own cookies; these are subject to their respective privacy policies.
We may share your data with trusted third-party service providers who help us deliver the platform: cloud hosting providers, email delivery services, analytics providers, and translation engine partners. These processors are contractually bound to protect your data and use it only for the purposes we specify. We do not share your data for third-party marketing without your explicit consent.
We retain your personal data for as long as your account is active or as needed to provide the service. After account closure, we delete or anonymize your data within 90 days, unless legal obligations require longer retention. We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits to protect your data from unauthorized access or disclosure.
Depending on your location, you may have rights under GDPR, CCPA, or similar laws: the right to access, correct, delete, or port your data; the right to withdraw consent at any time; and the right to object to or restrict processing. To exercise these rights, contact us at the email below. We will respond within the timeframe required by applicable law.
LinguaFlow does not make false or misleading claims about its services. We do not guarantee specific results, imply fake endorsements, or misrepresent our affiliation with any third-party brand. All testimonials and case studies on this site are from real users with their consent. We are committed to transparency and honesty in all our communications.
For privacy-related inquiries, data requests, or complaints, please contact us at: info@panasialog.com or write to Flat 14 258 Wisozk Bridge. We aim to respond within 5 business days. This policy was last updated on January 15, 2025.